Yeh Terms and Conditions ("Terms") Gaddi mobile application aur website ("Platform") ke use ko govern karte hain. Platform register ya use karke aap in Terms se agree karte hain.
1. Eligibility
- Aapki umra kam se kam 18 saal honi chahiye
- Aapko valid phone number se register karna hoga
- Aap accurate aur genuine information provide karenge
2. Account Registration
Aap accurate, current, aur complete information provide karne ke liye agree karte hain. Account credentials ki confidentiality aapki zimmedari hai. Unauthorized use hone par turant humein notify karo.
Hum false information ya Terms violation par accounts suspend ya terminate kar sakte hain.
3. User Obligations
- Drivers ke saath respectful aur courteous behavior rakhein
- Accurate pickup aur drop location provide karein
- Booking ke baad unnecessary cancellation se bachein
- App ko kisi fraudulent activity ke liye use na karein
- Apna account kisi aur ke saath share na karein
- Sabhi applicable laws aur regulations ka paalan karein
4. Booking & Payments
Fares booking se pehle app mein clearly dikhaye jaate hain. Final fare distance, time, aur applicable surcharges par based hota hai.
- Payment UPI, cash, ya card se ki ja sakti hai
- Disputed charges 24 ghante ke andar report karein
- Hum fare structure mein changes ka right rakhte hain — prior notice ke saath
5. Cancellation Policy
- Driver assign hone ke baad cancellation par cancellation fee lag sakti hai
- Frequent cancellations account review ka karan ban sakti hain
- Refund ke liye hamaari Refund Policy dekhein
6. Prohibited Activities
- Fake bookings ya trips create karna
- GPS ya app data manipulate karna
- Drivers ya support staff ko harass karna
- Platform ko kisi illegal activity ke liye use karna
- Account credentials share ya sell karna
7. Termination
Hum Terms violation, fraudulent activity, ya platform/users ko harm karne wale conduct par aapka account suspend ya permanently terminate kar sakte hain. Aap bhi kabhi bhi support se contact karke account deactivate kar sakte hain.
8. Limitation of Liability
Company kisi bhi indirect, incidental, ya consequential damages ke liye liable nahi hai. Hamaari total liability claim se pehle 30 dinon mein aapke dwara ki gayi payments se zyada nahi hogi.
9. Governing Law
Yeh Terms India ke laws se governed hain. Koi bhi disputes Bhubaneswar, Odisha ke courts ke exclusive jurisdiction mein honge.
10. Changes to Terms
Hum in Terms ko kabhi bhi update kar sakte hain. Platform ka continued use = updated Terms accept karna. Material changes ke liye app pe notify karenge.
11. Contact
📞 +91 99389 74701