Gaddi ("hum", "hamaara") aapki privacy ki poori zimmedari leta hai. Yeh Privacy Policy explain karti hai ki jab aap hamaari app ya website use karte hain toh hum aapki information kaise handle karte hain.
1. Hum Kya Information Collect Karte Hain
- Personal Information: Naam, phone number, email address
- Location Data: Real-time GPS location jab aap app use kar rahe hote hain
- Payment Information: UPI ID ya card details (securely processed, hum store nahi karte)
- Device Information: Device ID, OS version, push notification token
- Usage Data: Trip history, booking activity, app usage logs
2. Information Ka Use Kaise Karte Hain
- Aapko nearby drivers se match karne ke liye
- Booking confirm karne aur driver assign karne ke liye
- Payments process karne ke liye
- Ride updates aur notifications bhejne ke liye
- App experience improve karne ke liye
- Fraud prevent karne aur platform safety ensure karne ke liye
- Legal aur regulatory requirements comply karne ke liye
3. Location Data
Hum aapki location sirf tab collect karte hain jab aap app actively use kar rahe hote hain — ride book karte waqt ya trip ke dauran. Hum background mein location track nahi karte jab app closed ho.
Location data sirf driver matching aur live tracking ke liye use hota hai.
4. Data Sharing
Hum aapka personal data kisi ko bechte nahi. Hum sirf in cases mein share karte hain:
- Assigned Driver: Aapka naam aur pickup location driver ko dikhta hai
- Payment Partners: Secure payment processing ke liye
- Legal Authorities: Jab law ya court order require kare
- Service Providers: Cloud hosting aur analytics — strict confidentiality ke saath
5. Data Security
- SSL/TLS encryption — saari data transmission ke liye
- Sensitive data encrypted storage mein
- Regular security audits
- Need-to-know basis pe restricted access
6. Data Retention
Hum aapka data tab tak rakhte hain jab tak aapka account active hai ya law require kare. Account delete karne ke liye support@gaddipartner.com pe contact karo.
7. Aapke Rights
- Apna personal data access karna
- Galat data correct karwana
- Data deletion request karna
- Data processing ke liye consent withdraw karna
8. Cookies
Hamaari website cookies use karti hai browsing experience improve karne ke liye. Aap browser settings mein cookies disable kar sakte ho.
9. Children's Privacy
Hamaari services 18 saal se kam umra ke logon ke liye nahi hain. Hum knowingly minors ka data collect nahi karte.
10. Policy Mein Changes
Hum yeh policy update kar sakte hain. Significant changes ke liye app ya email pe notify karenge. Continued use = updated policy accept karna.
11. Contact
📞 +91 99389 74701
🏢 High Tech Industries, Plot No. 2555/37, Block Bank Colony, Gosagareswar Chaka, Old Town Road, Bhubaneswar, Khordha, Odisha – 751002, India